Skip to content
  1. Afterpay Streamline Icon: https://streamlinehq.comAfterpay Afterpay Available
  2. Everything in stock from our Australian owned and based store!
  3. Free Express Post Shipping!

Warranty

Jackoli™ Warranty Information

We stand behind the quality and performance of our products. Every Jackoli™ item is backed by a comprehensive warranty for your peace of mind.

2-Year Warranty

  • Jackoli™ Heated Vests
  • Jackoli™ Heated Jackets
  • Jackoli™ Rechargeable Batteries
  • Jackoli™ Battery Chargers

This warranty covers manufacturing faults, defects in materials, and workmanship under normal use.

1-Year Warranty

  • Jackoli™ Heated Waistband

Coverage is provided for any manufacturer defects or malfunctions during normal wear and use.

Please Note

Our warranty does not cover damage caused by misuse, neglect, accidents, normal wear and tear, unauthorised repairs or modifications, or water damage (unless the product is rated as water-resistant).

Warranty Enquiries

For any warranty queries or claims, please contact us at steven@heatedvest.com.au. Please include your order number or proof of purchase, a brief description of the issue, and any relevant photos or videos.